Frequently Asked Questions
Everything you need to know about our premium meat delivery service.
How is the meat packaged for shipping?
We use high-grade thermal liners and dry ice to ensure your products stay frozen or vacuum-sealed at the perfect temperature throughout the entire transit process.
Where does Meat N' Bone source its products?
We source our proteins from the finest farms and ranches globally, focusing on G1 Certified USDA Choice and Prime beef, Wagyu, and heritage breeds that meet our strict quality standards.
Do you offer local delivery or pickup?
Yes, we offer local delivery in select areas and have physical boutiques where you can pick up your order. Check our 'Locations' page for specific details.
How long does shipping take?
Most orders are processed within 24 hours. Depending on your location, shipping typically takes 1-3 business days to ensure the meat arrives in optimal condition.
What is your return policy for perishable goods?
Due to the perishable nature of our products, we cannot accept returns. However, if there is an issue with your order, please contact us within 24 hours of delivery for a resolution or credit.
Is the meat fresh or frozen?
To maintain integrity and safety, most of our products are flash-frozen at the peak of freshness. This process preserves the flavor and texture better than traditional refrigeration.